Servicedesk Employee (French speaking)

Job description

We are MisterGreen electric lease…

.... an innovative Dutch scale-up with ambitious plans for a sustainable & electric Robo fleet throughout Europe. We are an ambitious group of people, with shared values: innovative, committed and positive. Currently we have 3.500 Tesla's in our European fleet and this will grow to 15.000 in the next few years.


About this job..

To ensure the further growth of MisterGreen, we need you! As a Service Employee you make sure our (French speaking) customers are always driving around happy and are helped quickly in case of a breakdown or damage.


What will you do…

Unlike many other leasing companies, MisterGreen focuses primarily on customer satisfaction. You provide adequate solutions for maximum customer satisfaction among our drivers.

  • Operational management of lease cars; damage / ROB / logistics and replacement transport;

  • Assessing and administratively handling maintenance requests;

  • Keeping the lease fleet technically in order; sending MOT and maintenance letters

  • Assessing and processing damage reports;

  • Maximizing customer satisfaction;

MisterGreen is only an intermediary and does not carry out any maintenance or repairs itself. This is therefore an administrative position.

Requirements

What do you bring…

  • You have technical knowledge of (electric) cars;

  • You like to help customers and you are a positive/enthusiastic communicator;

  • You have global knowledge of the leasing market and understand a claims process;

  • You have perseverance, are eager to learn and like to find things out for yourself;

  • You have a good command of the English and French languages spoken and in writing. Dutch is an advantage;

  • You have affinity with sustainability and electric cars;

  • You live in the Amsterdam area;

  • High School minimum level of education.


What do we offer

  • Attractive primary and secondary terms of employment;

  • A great place to work in Amsterdam, with a view on the IJ river;

  • Competitive salary;

  • Delicious (organic) lunch;

  • Shared Tesla for weekends away;

  • A work environment where you can learn a lot;

  • A flexible start date.


Do you want to be part of a highly motivated team and are you excited to change the world by accelerating the transition to sustainable mobility? Are you ready to take on the challenge of managing our major growth? In that case, apply via the button below.